Privacy Policy

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RB Forestry Training - Privacy Policy

Introduction

RB Forestry Training ("us", "we", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you register for our training programs or interact with our website, we may collect personal information such as your name, contact details (including email address and phone number), and other relevant identification details.
2. Payment Information: If you make payments for our services, we may collect billing details, credit card information, or other payment-related data. Please note that we do not store your payment information on our servers. All payment processing is securely handled by third-party payment processors.
3. Usage Data: We may collect information on how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. This data is used for website analytics and to improve our services.

How We Use Your Information

1. Providing Services: We use your personal information to deliver our training programs, respond to your inquiries, and communicate with you about your enrolment, schedules, and related updates.
2. Payment Processing: Your payment information is used solely for processing payments for our services. We do not share this information with third parties except for payment processors.
3. Improving User Experience: We may use usage data and analytics to enhance our website's functionality and optimize user experience.
4. Marketing Communications: With your explicit consent, we may send you promotional materials, updates, and newsletters related to our services. You can opt-out of marketing communications at any time.

Data Security

RB Forestry Training takes the security of your data seriously. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute data security.

Data Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted service providers, such as payment processors or IT support, who assist us in delivering our services and maintaining our website. These third-party service providers are required to maintain the confidentiality of your information and are not allowed to use it for other purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have questions about our Privacy Policy, please contact us at rickybirch@outlook.com

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any revisions will be effective upon posting on this page, with the updated date at the top.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at rickybirch@outlook.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.